Wednesday, 21 May 2008

Great support from Garmin

I've got a GPS device for my bike so have the desktop software loaded on my PC. Recently it failed to start on bootup and gave me an error dialog with a request to email contents to their support email.

Would had preferred option for just a button click to push to web service but the key thing is someone actually got back to me.

Had a personalised email from what appeared to be a real person explaining what the problem was and how I can avoid it.

Very nicely done

Mobile post from the Esendex BlogIt service

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