Maybe I was naive but I didn't consider that I would be charged for forwarding calls to the SpinVox voicemail system. Found this on their site after noticing the calls on my bill: http://www.spinvox.com/support_spin_my_vmail_pricing.html
Divert charges may be used by Carriers when you are diverting your calls to your Spin-my-Vmail voicemail number. Normally, these charges will come out of your inclusive minutes, if applicable to your tariff. If these charges are not being deducted from your bundled minutes, you should contact your Carrier to find out why.
Still a great service but you pay your operator for using it as well SpinVox for getting the messages.
3 comments:
Well done you have saved me suffering from the probklems you outline. The web site http://www.spinvox.com/ has NO indication of cost or a short cut to the price list - it is ONLY in their terma and conditons so I plan to resport them to local Trading guys. They will do nothing BUT in the end (some years time) we will have somewhere to report these people. If it sounds too good to be true then it is.
Many thanks; you prevented my suffering the same fate as you. FYI the only place on http://www.spinvox.com/ that it mentions cost is in the Ts & Cs so don’t feel bad about it! I will now report them to the local trading standards and then in the end (many years down the line) we will have somewhere to report all of these, not illegal but you know what I mean, sites so that the international authorities can produce effective standards, as clearly the voluntary ones are not working.
Many thanks; you prevented my suffering from the same fate as you. FYI the only place on http://www.spinvox.com/ that it mentions cost is in the Ts & Cs so don’t feel bad about it! I will now report them to the local trading standards and then in the end (many years down the line) we will have somewhere to report all of these, not illegal but you know what I mean, sites so that the international authorities can produce effective standards, as clearly the voluntary ones are not working.
Post a Comment