tag:blogger.com,1999:blog-5956125688153616426.post8157004671931510985..comments2023-07-24T10:43:56.923+01:00Comments on Adam Bird - Where the Internet and Telecoms meet: SpinVox, a day of woe - UPDATEDAdamhttp://www.blogger.com/profile/13098632147123897588noreply@blogger.comBlogger3125tag:blogger.com,1999:blog-5956125688153616426.post-15190205952115777102009-02-18T16:33:00.000+00:002009-02-18T16:33:00.000+00:00Thanks James, curious about the email.Thanks James, curious about the email.Adamhttps://www.blogger.com/profile/13098632147123897588noreply@blogger.comtag:blogger.com,1999:blog-5956125688153616426.post-53919078424065628462009-02-18T09:58:00.000+00:002009-02-18T09:58:00.000+00:00Hey Adam,I'm glad Matt was able to get in contact ...Hey Adam,<BR/><BR/>I'm glad Matt was able to get in contact with you to help resolve the service issue you were having. <BR/><BR/>He and I have since spoken at length with the Customer Service team and, for whatever reason, we are unable to find your original customer service email. <BR/><BR/>We're not sure why this is, but I'm hoping this might go some way as to explaining why we didn't get back to you as quickly as we would've liked. <BR/><BR/>I hope you get back to enjoying the SpinVox service eventually and no doubt I'll see you on Twitter sometime soon.<BR/><BR/>Cheers <BR/><BR/>JamesWhatleyhttps://www.blogger.com/profile/01688115872447893460noreply@blogger.comtag:blogger.com,1999:blog-5956125688153616426.post-27959655977526980462009-02-17T16:26:00.000+00:002009-02-17T16:26:00.000+00:00More like they're reading too much "how to blind y...More like they're reading too much "how to blind your customers with stupid flash effects" rather than "Don't make me think"<BR/><BR/><A HREF="http://www.amazon.com/Think-Common-Sense-Approach-Usability/dp/0789723107" REL="nofollow">http://www.amazon.com/Think-Common-Sense-Approach-Usability/dp/0789723107</A> (Great read)Chris Rowehttps://www.blogger.com/profile/17763301275749358503noreply@blogger.com